Because medical courier services are time-sensitive and labor-based, all completed services are non-refundable.
Once a courier is dispatched or a delivery is completed, the service fee is final.
2. Refund Eligibility
Refunds are only considered if:
The cancellation was made before the courier was dispatched
The service could not be fulfilled due to an internal issue on our end
There was an error caused solely by PierrePro Courier
We do noRefund requests must be submitted within 48 hours of the scheduled service.t sell, trade, or rent your information.
3. Non-Refundable Situations
Refunds will not be issued if:
The client provided incorrect pickup/delivery information
The items were improperly packaged by the client
The delivery required special handling that was not disclosed
Delays were caused by traffic, weather, emergencies, or factors beyond our control
The client was unavailable during pickup or delivery
The courier was already en route
4. Delivery Guarantee
We guarantee professional, compliant, and on-time deliveries.
If an issue occurs due to our error, we will work with you to resolve the matter promptly.
